It will show some text in a window that you can simply ignore. What should happen is that the Terminal app launches. Open that one.Ħ: In that folder you see another 'AdobePatch Installer' with a black icon. Open it.ĥ: You'll now see a couple of folders and some other stuff. Inside that folder you'll see another folder called 'Contents'. Choose 'Show Package Contents'.Ĥ: The installer app should open as if it is a folder. You can try it first without any other steps, if it doesn't work you can try it in combination with the Activity Monitor killing spree.ġ: Double click the 'Setup.dmg' file that is the updaterĢ: When the updater has mounted, do not double click the 'AdobePatchInstaller.app' icon, but right-click (or Ctrl-click) on it.ģ: A contextual menu should come up. I suspect that once my LR6 can be seen as a registered version and not a trial, it will update normally.Īnyone here can assist please? Im at my wits end. I get told to contact somewhere which they never gave me a link to and someone with expertise will assist. Back on to chat with Adobe, they lead me through a few steps but still doesnt work. I then decided to Sign Out of Lightroom, shut down and reopen, and thats when I realised Lightroom is being seen as a trial and not as a registered version. Today I was told to call the local Adobe number which I did and then they gave me another number which I called and was told that number no longer existed. So I have been doing this for the last 3 days. The pop up told me I have more than one copy of Adobe Application Manager open which I did not.

Then I installed LR6, entered my serial number and thought everything would now work. So I followed the process and successfully deleted CC from my Mac as well as Lightroom CC. After lots of backwards and fowards and being shunted from pillar to posts and downloading stuff I had already downloaded, today I asked them to help me rid my machine of Creative Cloud as I wanted nothing to do with CC.

I didnt understand this since I was updating LR6 and not LRCC. Except everytime I tried to update, it took me to Creative Cloud. I cancelled the update and carried on and decided to update my version to 6.12. So I was back on live chat to find out what to do. At first I ignored it but then I thought, maybe LR6 and Lightroom CC is the same thing so I said ok and updated it, except it got to 50% and then said 'waiting'. Unbeknown to me, after I installed LR6 and it was working perfectly, I received a popup on my Mac which read that there is an update for Lightroom CC (2015). So I went on live chat, they gave me a link, I paid, I downloaded.

I could not find a way of purchasing the standalone as Adobe are intent on keeping it hidden for whatever reason. For the last 3 days I have been on live chats with Adobe but problem still not solved.

Lightroom cc trial